Payment and Finance Options
We understand that seeking veterinary care and the bills that come along with this can be stressful. Unfortunately we are unable to run accounts therefore we have the following options to assist you and your furry friend to receive the care they require
GapOnly
If you have Pet Insurance and your insurance provider participates with GapOnly we can process the claim and you only pay the gap payment.
View here to see participating insurers.
If you require a pre-approval prior to treatment speak to our administration team and we will organise this https://petsure.com.au/wp-content/uploads/2020/11/PetSure-Pre-Authorisation-Form-181120.pdf.
On the day of treatment please advise us you will be using GapOnly and we will have everything ready to process before checking out, claims can take as little as 5 minutes up to 30 minutes if they are complex. We process the claim and you pay the gap only, making your claim with ease. Alternatively if you are wanting to make the claim yourself, you can pay the full invoice and request the itemised receipt and clinical notes and we can email those to you.
VetPay
Follow the link provided to read the FAQ page with information regarding interest rate and charges.
If you are using VetPay please advise us on admission and we will ensure everything is ready for you at check out at the end of the day. Please note that a fee of 20% of the total invoice is payable on the day of treatment. The remaining amount will be allocated to VetPay.
Please note that Brisbane Pet Surgery takes on a payable fee of 4.7% of the VetPay amount
Zip Pay and Zip Money
Is an interest free – buy now pay later service with Zip Pay providing up to $1000 and Zip Money up to $5000. Follow the link provided to read the FAQ for eligibility, fees and charges.
We understand that your pets are part of your family, and we have put together a hand-selected team that can offer expert surgeries and advice – all of which is available at an affordable price-point! Help your furry friend feel better again and bring them in to visit our vet hospital at Brisbane Pet Surgery.